Help Center
🆘 Help Center
Welcome to the Wallpaper Goat Help Center! We're here to make your shopping experience smooth and enjoyable. Below you’ll find answers to frequently asked questions and ways to get in touch with us.
📦 Where is my order?
Once your order has shipped, you'll receive a confirmation email with a tracking number. You can track your shipment using the link in that email. Please allow up to 48 hours for the tracking to update.
⏱️ How long does shipping take?
We typically process orders within 1–3 business days. Shipping time for the USA is up to 7 business days, and for Europe, it may take up to 15 business days. International shipping may vary by destination.
🔁 What is your return policy?
We accept returns within 14 days of delivery for unused and undamaged items. Please email us with your order number and reason for return. Return shipping costs are the customer’s responsibility unless the item was defective or incorrect.
❌ Can I cancel or change my order?
You may request a cancellation or change within 24 hours of placing your order. Contact us as soon as possible to see if your order can still be modified.
🎨 Do colors appear exactly as shown?
We do our best to ensure color accuracy, but please note that screen displays may cause slight variations. If you're unsure, feel free to contact us before placing your order.
💳 What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, and other secure payment options. All payments are encrypted and safe.
📮 Do you ship to P.O. boxes?
We do our best to accommodate deliveries to P.O. boxes. Please contact us before ordering if your shipping address is a P.O. box.
📧 Still need help?
If your question isn’t answered here, don’t hesitate to reach out to us. We’re happy to assist!
Store Name: Wallpaper Goat
Company Name: WALLPAPER GOAT LLC
Email: wallpapergoat@hotmail.com
Address: 800 NW 55TH STREET, MIAMI, FL 33127
Phone: +1 413-509-5190